Shipping policy

Shipping Policy

Furry Lovers Pet is an independent online pet store based in Sylmar, California, USA. We carefully select practical pet products for dogs and cats and ship orders to customers within the United States.

Processing Time

All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.

Shipping Time

Estimated delivery time within the United States is 7–15 business days after your order has been processed.

Shipping Rates

Standard Shipping: $4.99 for orders under $35.00.

Free Shipping: Available on orders of $35.00 or more.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. You can use the tracking link to follow your order status.

Delayed or Lost Packages

If your package has not arrived within the estimated delivery window, please contact us at support@furryloverspet.com and we will help investigate the issue.

Shipping Address

Please make sure your shipping address is correct before placing your order. Furry Lovers Pet is not responsible for delays or lost packages caused by incorrect or incomplete addresses.

Contact Us

If you have any questions about shipping, please contact us at support@furryloverspet.com.